Terms of Service

Last updated: April 2026


This website is managed by STRATECHNA – Tecnologia e Serviços Empresariais, Lda and is subject to these Terms and Conditions. As a user, you should read them carefully before proceeding to browse this website.

By accessing this website, you are agreeing to the Terms and Conditions set out herein. If you do not agree with these Terms and Conditions, you should not use the website.

1. Acceptance of the Terms and Conditions

Stratechna reserves the right to amend these Terms and Conditions whenever necessary. Whenever changes are introduced, a notice will be displayed upon accessing the website, or you will be sent an email requesting acceptance of the new Terms. Without such acceptance, you will not be able to continue accessing and using the website.

Changes made to the Terms and Conditions do not apply retroactively and take effect on the date of publication. The date of the most recent update will be clearly indicated at the top of this page.

The Terms and Conditions set out herein apply to the use of this website and the services and products made available on it, and do not apply to any external websites for which links are provided. Such links are provided solely for the purpose of facilitating access to additional information. Stratechna cannot be held liable for any errors or damages that may result from accessing external websites, as it has no control over them.

2. Identification and Scope

These Terms govern the conditions of use of the websites and all services provided by STRATECHNA – Tecnologia e Serviços Empresariais, Lda, VAT number (NIPC) 519 106 385 (hereinafter “Stratechna”), with registered office at Estrada do Zambujal, 74, 2610-193 Alfragide (Amadora), Portugal, and by its brands:

  • Webgate (webgate.pt) — Digital marketing agency
  • MBontime (mbontime.pt) — Secretarial and advisory services

The Terms also cover the products and services made available at stratechna.pt (IT products store) and at stratechna.com (domains, web hosting and professional email).

Each brand can be contacted directly:

Brand

Email

Phone

Stratechna
suporte@stratechna.pt
+351 939 682 338
Webgate
info@webgate.pt
+351 964 680 928
Mbontime
mb@mbontime.pt
+351 939 682 338

3. Purpose of the Website

This website aims to provide information about the products and services offered by Stratechna and its brands Webgate and MBontime, as well as news and relevant information in their areas of activity. The content or forms of interaction available on the website are purely informational or operational and do not constitute a contractual relationship with the user, except for purchased services and products, for which the specific terms and conditions described below apply.

4. Conduct When Using This Website

Users must use this website responsibly, and must not compromise the continuity, integrity and quality of its content and features, nor interfere with the rights and/or ability of other users.

It is expressly prohibited to:

  • Use the website for the purpose of making available or sharing any illegal content;
  • Publish information or content belonging to third parties over which the user does not hold usage rights;
  • Use the website to provide or transfer any type of material or programs that may disrupt, destroy or limit the functionality of the website or any equipment.

For information on how we process your personal data, please see our Privacy Policy.

5. Specific Services and Conditions

5.1. stratechna.pt — Online IT Products Store

stratechna.pt provides an online store for IT products, including hardware, peripherals, accessories and software.

  • Prices shown include VAT at the applicable legal rate, unless otherwise stated;
  • Orders are subject to stock availability;
  • Stratechna reserves the right to refuse or cancel orders in the event of an obvious pricing error or product unavailability;
  • Payment is made at the time of ordering;
  • Delivery times are indicative and may vary depending on the carrier and the recipient’s location;
  • Product warranties comply with current Portuguese legislation on consumer rights;
  • Invoices are issued in electronic format and sent to the email address provided by the Customer.

5.2. stratechna.com — Domains, Web Hosting and Professional Email


stratechna.com provides digital infrastructure services:

  • Domain Registration
    • Registration and renewal of domains in the available extensions (.pt, .com, .eu, among others);
    • Registration is subject to the rules and availability set by the relevant registration authorities (including DNS.pt); Stratechna does not guarantee the availability of any specific domain;
    • Domains must be renewed before their expiry date, otherwise they will be released for public registration;
    • The Customer bears the renewal costs within the deadlines set out in the Portal (portal.stratechna.com).

  • Web Hosting
    • Hosting plans with storage, unlimited domains, free Let’s Encrypt SSL, PHP 8.3 + MariaDB, and infrastructure on European servers with guaranteed uptime;
    • The Customer is solely responsible for the content published on their websites;
    • Hosting of illegal or defamatory content, content that infringes third-party rights, or content that promotes unlawful activities is prohibited;
    • Sending unsolicited messages (SPAM) from any hosted service is prohibited; non-compliance may result in the domain being listed on blacklists and the immediate suspension of the service;
    • Stratechna reserves the right to suspend services in the event of a breach of these conditions.

  • Professional Email
    • Professional email services with various storage options and features (including Zoho Mail integration with calendar and contacts);
    • The Customer is responsible for the ethical and lawful use of the email service;
    • Any use of the service contrary to applicable legislation is expressly prohibited.

5.3. Webgate — Digital Marketing

Webgate provides digital marketing services, including:

  • Website and online store creation — development of professional websites on CMS platforms with a content management area, hosting on a Cloud VPS server and guaranteed monthly uptime of over 99%;
  • Branding — development of visual identity and brand positioning;
  • Digital marketing and advertising — management of online campaigns, SEO, social media and paid advertising;
  • Maintenance and support — security updates, CMS updates and technical support;

Specific conditions:

  • Services are provided on the basis of commercial proposals previously accepted by the Customer, in writing or via email;
  • The execution period begins once the award amount has been successfully collected;
  • One-off payments: 50% upon award and 50% upon delivery/approval of the final solution;
  • Recurring payments: invoiced on the first day of the month in which the service starts/renews, payable in full by the due date stated on the invoice;
  • Payments are made in euros, subject to VAT at the applicable legal rate;
  • All payments are made by bank transfer (IBAN), MBWay, Multibanco Reference, debit card or PayPal;
  • Delays in the delivery of information or content for which the Customer is responsible will result in equivalent delays in the provision of the service, without liability to Webgate and without prejudice to the obligation to pay;
  • Changes to the initial project are considered additions and are quoted separately;
  • Content published on Customers’ websites is the sole responsibility of the Customers; the Customer guarantees the legality and intellectual property rights of all content it provides;
  • Webgate reserves the right not to include content that is unlawful, contrary to public morals, or harmful to its image;
  • Invoices are issued in electronic format and sent to the email address registered in the Customer Area;
  • Payment term and late payment: Invoices are payable in full by the due date stated on them. Invoices settled more than 8 days after the due date will accrue late payment interest, from the due date until payment, at the legal rate applicable to commercial transactions in force in each half-year (Decree-Law No. 62/2013), plus a fixed compensation of €20.00 per invoice for collection costs (Article 7 of the same law). For consumer customers, interest is calculated at the legal civil rate, with no fixed compensation. Interest and compensation are not subject to VAT (Article 16(6)(a) of the CIVA) and are charged on the following invoice. This applies to invoices issued from 1 November 2026 onwards.

5.4. MBontime — Secretarial and Advisory Services

MBontime provides virtual and in-person secretarial services, administrative support and advisory services to businesses and individuals, under the Occasional and Regular arrangements.

The services include, in particular:

  • Virtual secretarial services and administrative management;
  • Executive support and advisory services;
  • Management of schedules, correspondence and communications;
  • Other services agreed between the parties.

Specific conditions:

  • Services are provided on the basis of prior proposals or agreements entered into with the Customer;
  • MBontime undertakes to treat all Customer information and data to which it has access in the course of providing the services with full confidentiality;
  • Services may be provided virtually or in person, as agreed with the Customer;
  • The two contracting arrangements — Occasional and Regular — allow the Customer to tailor support to their actual needs, without payroll costs or physical space management burdens.

6. Data Sharing

With the exception of entities providing services related to the operation of this website, Stratechna will not share personal data provided to it with third parties, except as provided for in the General Data Protection Regulation (GDPR). For more information, please see our Privacy Policy.

7. External Links

This website contains links to third-party websites, for which Stratechna and its brands are not responsible. Stratechna is not liable for the content and features of such websites, and their use is subject to their own terms and conditions and privacy statements.

8. Intellectual Property

This website, along with all elements present on it — including texts, images, videos, logos and symbols — are the property of Stratechna, Webgate or MBontime, or the respective rights will have been previously licensed or assigned. The user does not have the right to use this content for any purposes other than those provided for in these Terms and Conditions.

The user may print excerpts of the content on this website, provided that they are not modified, that they are intended for personal use or non-commercial public interest, that they include a reference to their source, and provided that any indications of intellectual property are not removed.

9. Disclaimer

Stratechna and its brands will make every effort to provide up-to-date, comprehensive and accurate information on this website. However, in accordance with current legislation, they do not assume any responsibility for consequences directly or indirectly related to any action or omission on the part of the user based on the information and content made available.

10. Exclusion of Warranties

Stratechna cannot guarantee uninterrupted, secure or error-free access to this website, nor that any errors will be corrected promptly. As a user, you accept that any material or information obtained is used at your own risk, and you are responsible for any damage that may be caused to the operating system or software of the device used to access the website.

The user is solely responsible for ensuring the protection of their devices against threats resulting from any viruses and other security breaches.

11. Communications

Communications between Stratechna (and its brands) and the Client are preferably carried out by email, to the addresses indicated during the registration or contracting process. The Client is responsible for maintaining an active and up-to-date email address.

Notifications sent to the registered email are considered received and effective from the date of sending, with no need for additional confirmation.

By accepting these Terms and Conditions, the Client agrees to receive service communications and, where authorised, commercial communications by email. Unsubscribing from commercial communications can be done at any time via the unsubscribe link included in each email.

12. Final Provisions

If you have any questions or require additional information about these Terms and Conditions, you may contact us through the contacts indicated in section 2.

Should any provision of these Terms be considered invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law in force. The parties undertake to comply with them in good faith.

In the event of a dispute, the parties undertake to make every effort to reach an amicable solution. If an agreement cannot be reached, the matter will be resolved through arbitration or, if necessary, by the competent Portuguese courts.

Clients who are consumers (individuals acting outside the scope of a professional or commercial activity) have the right to resort to Alternative Dispute Resolution (ADR) mechanisms, through duly accredited entities in Portugal, available at (https://www.consumidor.gov.pt).

STRATECHNA – Tecnologia e Serviços Empresariais, Lda | NIPC 519 106 385 | Amadora, Portugal